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Streamline Your Operations. Deliver More. Achieve Success with Supply Chain Management. 

SUPPLY CHAIN MANAGEMENT

INTRODUCTION

The client aimed to expand its service portfolio by offering comprehensive 3PL solutions to major mobile network operators (MNOs). However, efficiently managing complex logistics for these large clients necessitated a robust, integrated supply chain management (SCM) system.

CHALLENGE

  • Optimizing Warehouse Operations: Managing inventory and warehouse activities across multiple locations.

  • Streamlining Order Fulfillment: Ensuring efficient order processing and timely delivery for MNOs.

  • Seamless Data Exchange: Enabling smooth data flow with partners and internal systems.

  • Real-Time Data Integration: Facilitating real-time data exchange between Brightstar's systems and MNO platforms for better visibility.

  • Reverse Logistics Management: Streamlining the grading and processing of returned mobile devices.

SOLUTION

  • Microsoft Dynamics (MSDynamics): Core ERP system managing financials, inventory, and customer data.

  • BizTalk Server: Microsoft's integration platform facilitating seamless communication between systems and partners.

  • Highjump Warehouse Management System (WMS): Optimized warehouse operations for efficient storage, picking, packing, and shipping.

  • Intershop eCommerce: Provided a robust platform for managing online sales channels.

  • Custom Reverse Logistics Solution: Streamlined the grading process for returned mobile devices.

  • Logility Inventory Forecasting: Enhanced inventory management through accurate demand forecasting.

RESULTS

  • Scalable 3PL Operations: Efficiently managed complex logistics for major MNOs.

  • Seamless Data Integration: Real-time data flow ensured smooth operations and informed decision-making.

  • Global Expansion: A replicable model enabled successful international expansion.

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